Have you ever read a sales page and thought to yourself that it was just so boring that you couldnât even force yourself to keep going even if you thought you might want the product? Iâm sure you have â weâve all seen those terrible, ineffective sales letters.
But maybe to this point you havenât been able to identify what really separates the effective sales letters (the ones that compel you to buy even when you didnât originally intend to) from those that arenât at all effective.
Maybe itâs the case that youâre really struggling to write effective sales copy yourself. Maybe your conversions arenât what you know they could be â people are visiting your sales page but they arenât reading or buying.
Or, maybe youâre struggling to write a sales letter at all. You know that youâre not yet a highly skilled copywriter and it scares you to even try.
Of all the elements that go into writing an effective sales page, understanding the difference between features and benefits just might be the most helpful. If you understand how to identify the benefits of a product, then all of a sudden things like writing the headline, bullet points, and persuasive copy just start coming together.
Itâs about understanding human psychology. Itâs one thing to know the features of a product, but itâs another thing to be swayed enough on an emotional level to move forward and buy. Youâre not going to tap into those emotions that inspire people to buy unless you understand and pull out the benefits of your product. Thatâs what weâre going to talk about today.
What Are Features?
At the core, features are what something is. Itâs the descriptions and stats on a particular product. For example, you can describe a soda can as being red, made of metal, and containing a liquid.
But, who cares? You donât see Coca-Cola advertising their product that way. Sure, itâs good to know those things and people do make features part of their buying decision. But thatâs not whatâs going to capture peopleâs attention in the first place.
If you fill your sales copy full of features and only features, people are probably going to click away unless they were already highly motivated to buy the product.
Yes, features are important to talk about, but only after people are already interested. The first focus, for you and for the customer, has to be on the benefits of a product.
What Are Benefits?
Benefits are what something does. Itâs the result of using or having the product. So, in the case of having a Coca-Cola, itâs a crisp, delicious refreshment. Itâs something that puts you in a moment of pure pleasure, nostalgia, relief, and happiness. At least, thatâs what Coke wants you to think.
You donât really care that itâs a red can that contains a sweet liquid. You do care that it adds pleasure to your day and gives you the refreshment you so dearly desire.
When you have your list of features for your own product, ask yourself why those features matter. Why does it matter that thereâs a sweet liquid in that can? Whatâs the result people are looking to find?
When you ask yourself why the features matter, what really matters about the product, you can come up with a list of benefits.
The classic way copywriters describe this is âselling the sizzle, not the steak.â People are buying the hole, not the shovel. People are buying the result, not the thing itself. Once you understand this, it will be so much easier for you to write copy.
How to Pull out the Benefits of Your Product
Now that you understand more about the difference between features and benefits, itâs time to learn how to pull out the benefits of your product. I suggest you go through your product and take notes on everything that really matters about your product.
What sets this product apart? Which results are people going to find by going through your product? Write everything down that comes to mind.
After youâve written your list, go through it again. Ask yourself what really matters… again and again. Dig deeper. If youâre selling a product that will help people make more money, itâs easy to think that money is the result people want. Thatâs typically not the case.
Money isnât the real benefit… The true benefit might be freedom, living life on oneâs own terms, etc. Keep digging, keep asking yourself what matters most to your audience.
By the way, some benefits will be more important than others. Again, keep asking yourself what matters most – I canât stress this enough.
Youâll use the top, most important benefit in the headline of your sales copy. You only have a short amount of time to capture peopleâs attention, so you really want to make it count. Sell that sizzle, get people interested, and then you can start explaining features and additional benefits.
Using Benefits in Your Bullet Points
In addition to using the main benefit within your headline, youâll probably also want to include benefits in the form of bullet points. Remember that people are typically skimming through copy when they first read it. Even if theyâre intrigued by your headline and by the benefit you promised, they arenât quite sold on it yet.
You want to make it really easy for people to decide that they want to buy after all. Include the rest of the important benefits you came up with in bullet points within your sales copy. Bullet points capture peopleâs attention. When itâs all laid out there for them, the benefits are clear and theyâll be a lot more likely to buy.
Features Are Important Too…
I donât mean to make it sound like features arenât important at all. You actually should include the features of your product. But,theyâre not the main focus. And you donât really want to list the features until people are already swayed by the promised benefits. Donât leave those out, but donât rely on them to capture peopleâs attention either.
I hope youâre really excited by all of this. Understanding the difference between features and benefits can help you sell your products (or affiliate products) so much easier. Youâll be able to write much more effective copy, make more sales, and make better connections with your audience by understanding what is really motivating their actions.